Posts Tagged ‘help desk’

Returning to the Library »

After a week pitching in at the Help Desk (faculty/staff call center), I’m back to the Labs (student support) and my managerial tasks. Ambivalence abounds about my job.

Posted in
Work
Tagged with
busy, call center, help desk, labs, micro, missouri state university, user support
By
Matthew – Jan. 19th, 2010

Appraisal and Development Plan (ADP) – 2008 »

Last year, a new evaluation system was instituted at the University to help both managers and employees with the evaluation process. Some of the goals [...]

Posted in
Work
Tagged with
adp, annual, banner, erp, evaluation, help desk, luminis, missouri state university, wiki
By
Matthew – Dec. 1st, 2008